I can't find the book I want on the shelf, what do I do?
Answer
If you look up an item on Explore and the Due Date column says 'Available' but the book is not on the shelf, we recommend that you check the following locations:
- The static trolleys in the reading room which the book should be shelved in.
- The Central Shelving Area in the library the book belongs to.
- Any unsorted shelving trolleys parked near the Central Shelving Area in the library the book belongs to.
It is also possible that someone else might be using the book in the library without having borrowed it.
Please contact staff in the library if you'd like some help finding a missing book. We'll do our best to find the book in the library for you, will investigate replacing it if it has been lost, and in the meantime can recommend an alternative source for the book.
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