I am trying to sign in to Explore but I keep getting the error "The login process has failed. .." so can you please advise?

Answer

This usually happens when your record has expired, so for information about access to e-resources see Electronic resources and computing facilities | Library Services - UCL – University College London, and our Membership Team can advise further if you e-mail lib-membership@ucl.ac.uk.

Otherwise, you can report issues to our E-resources Team via Contact the e-resources team | Library Services - UCL – University College London.

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  • Last Updated Jun 05, 2023
  • Views 308
  • Answered By Debs Furness

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