I can't sign into Explore so can you please advise?
Answer
If your record is still active this may have been temporary, and trying a different browser or clearing your cache might help which you can do in various ways:
on a PC by pressing CTRL + SHIFT + DEL simultaneously
on a Mac by pressing command + shift + del simultaneously
via your browser such as Safari by selecting "Clear History"
in "Settings" on various browsers and devices
Otherwise, see our web page on issues with Explore, and if you continue to experience problems please contact our E-resources Team.
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