Search and browse our most frequently asked questions (FAQs). If you cannot find an answer to your library question, please submit an enquiry by live chat or use the links to our contact details.
Can I request a digital copy of a book that the library has in print?
Not all books are available in a digital format, particularly those published before the year 2000.
If there is a print copy available we should be able to supply a digital chapter via our Scan & Send Service. This is restricted by copyright to one chapter per book.
You can also fill in a Suggestion Form and we consider purchasing the e-book, if available.
Students who are print disabled are subject to a copyright exception, and UCL has an account with RNIB Bookshare that can be used to provide accessible digital copies of books when suitable formats are not already available.
Please contact Student Support and Wellbeing for more information. UCL has also acquired Blackboard Ally, a tool that provides students with alternative file formats for course materials in the Moodle virtual learning environment.